Mohamed Eid Shaban
Sales & Marketing Coordinator | Customer Service Professional
Giza, EG.About
Multifaceted professional with a strong background in customer service, education, event coordination, and sales & marketing, seeking a challenging role in a well-established organization. Proven ability to leverage strong interpersonal, communication, and organizational skills to drive operational efficiency and enhance client engagement. Eager to apply a blend of theoretical knowledge and practical experience to contribute to organizational success and foster continuous professional development.
Work
Perfect Pack company
|Sales and Marketing Coordinator
Giza, Giza, Egypt
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Summary
Coordinated sales and marketing initiatives, driving brand visibility and supporting revenue growth for a packaging solutions provider.
Highlights
Supported the sales team in lead generation and client engagement, contributing to a significant increase in sales pipeline opportunities.
Assisted in developing and executing marketing campaigns across digital and traditional channels, enhancing brand presence and market reach.
Analyzed market trends and customer feedback to inform sales strategies, optimizing product positioning and promotional efforts.
Managed client relationships and presented product solutions, ensuring high levels of customer satisfaction and repeat business.
Egypt Centre for International Exhibitions
|Organizer
Giza, Giza, Egypt
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Summary
Coordinated logistical and operational aspects for international exhibitions, ensuring seamless execution and positive participant experiences.
Highlights
Managed event logistics, including venue setup, vendor coordination, and participant registration, for multiple international exhibitions.
Ensured smooth on-site operations, proactively addressing challenges to maintain high standards of event quality and attendee satisfaction.
Collaborated with cross-functional teams to execute event plans, contributing to the successful delivery of high-profile exhibitions.
English teacher
Giza, Giza, Egypt
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Summary
Delivered engaging English language instruction to students, fostering improved linguistic proficiency and academic success.
Highlights
Developed and implemented effective lesson plans, tailored to diverse student needs and learning styles, resulting in measurable progress.
Facilitated interactive classroom sessions, enhancing student participation and comprehension of English grammar and vocabulary.
Assessed student performance and provided constructive feedback, guiding individuals toward achieving their language learning objectives.
Orange
|Call Centre Agent
Giza, Giza, Egypt
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Summary
Managed customer inquiries and provided effective solutions, enhancing service delivery for a leading telecommunications provider.
Highlights
Resolved a high volume of customer inquiries daily, achieving strong satisfaction ratings through effective communication and problem-solving.
Provided comprehensive support across various service areas, ensuring accurate information and efficient issue resolution for clients.
Maintained detailed records of customer interactions, contributing to improved data accuracy and service continuity.
Education
Ain Shams
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Bachelor of Arts
European Civilization
Grade: Good
Languages
Arabic
English
Certificates
ICDL course
Issued By
Ain Shams University
English course
Issued By
Ain Shams University
Skills
Computer Skills
Microsoft Office Suite, Microsoft Word, Windows Operating Systems, Internet Browsing.
Soft Skills
Communication, Teamwork, Presentation Skills, Multitasking, Negotiation, Stress Management.